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They give candy for change, they make a mint!

In Bolivia, it is the responsibility of the customer to have the exact change. If you don't, they round-up the amount you owe at the cash register to the next 50 centavos and then give candies for change, or no change at all. They do this in grocery stores all day, everyday to every customer ... they make a mint by shortchanging!

To beat them at their own game, I do the math in my head or on a calculator as I make my selections so that the bill will be exact. For example, I select a specific package of meat or cheese to make the final bill an even amount.

Comments for
They give candy for change, they make a mint!

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Oct 21, 2011
change or candy?
by: Linda

I have been frustrated with the candy for exact change for years. I usually just calmly say " No I want my change please". One time I had to wait till the cashier got ahold of the manager to get my change, but for me it was worth the wait. I hate the fact that many people just shrug and move on when it's it appears apparent that if you force the issue, they do indeed have the change. I am very conscious of how much I spend on groceries. I will look for a 10 or 20 or 50 centavo cheaper brand. I don't appreciate having that 'savings' made up with candy. : )
You are right, we do have the power to go else, our business does matter.

Oct 21, 2011
Change in Bolivia
by: Glenda

Oh I remember this problem very well.

I am glad someone gave their own medicine with the change issue.

Glenda

Oct 21, 2011
don't get short-changed at the supermarkets
by: Charis

I have three solutions for this.

a) I don't pay with cash, I pay with my debit card. The banks don't charge a fee for that in Bolivia yet, so you pay only what you owe at the register.

b) I once saved up all the candies I got in about 2 months from a supermarket that I frequent. They know me at the supermarket because I go there all the time. When I reached the register, and after the cashier had rung up all my groceries, I took out my bag of candies and poured them onto the conveyor belt and told the cashier to count them and add up how much they were worth and deduct it from my bill. She looked at me blankly and said, "you can't pay for your groceries with candy!" I said, "why not? These are all the candies your store gave me in change over the past two months."

She insisted she could not take them, so I insisted we talk to the manager, to whom I explained the situation. She was shocked and speechless, but immediately produced the correct change.

THEY NEVER OFFERED ME CANDIES AS CHANGE AGAIN!

From that day forward, their cashiers magically had the change they needed in coins. Every. Single. Time.

c) When the cashier asks me, "can I give you candies for change?" I simply say, "no, you may not" and voilá, out of nowhere, the correct change appears. I have never yet had to wait for them to find change somewhere. They have always been able to produce it immediately when I've said this.

Consumers have choices. We are not powerless. Without us, they would have no business. If your supermarket doesn't respect and appreciate that, take your business elsewhere.

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